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Disengagement

Ensuring volunteers have a positive closure, debrief their experiences, and maintain connections with AFS.

Disengagement

Finding opportunities to up-cycle

Providing a structured and supportive disengagement process is key when a volunteer decides to step back from the organization. This can happen for various reasons: changes in life responsibilities, a need for a break, a desire for a new challenge, or dissatisfaction with their current experience. Clear and respectful communication, much like ending a relationship, can help maintain a positive connection and leave the door open for future re-engagement.

Disengagement also offers opportunities for upcycling: transitioning from an active to an inactive role while still contributing meaningfully. They could become board members, donors, researchers, or promoters, ensuring they continue to feel valued and connected, even if no longer actively involved.

Questions for Analysis

Evaluate how your organization handles volunteer disengagement by considering these key questions:
✦ What support systems are in place for volunteers whose availability has changed?
✦ Do you have options in place for volunteers seeking alternative ways to be involved with AFS?
✦ How does your organization handle volunteer dissatisfaction to prevent disengagement?
✦ Are exit interviews conducted to gather feedback from departing volunteers?
✦ What opportunities exist for former volunteers to remain connected to the organization?
✦ How do you track and maintain contact with former volunteers for potential re-engagement in the future?
✦ How do you celebrate and recognize the contributions of departing volunteers?
✦ Are there clear pathways for volunteers to transition into roles like board members, donors, or promoters?

Actions for Disengagement

Hold exit interviews regularly with volunteers to gather feedback and insights on their experience and identify areas for improvement.